9am – 9.15am BST, 3 October 2026 ‐ 15 mins
Introduction



Consultant Orthopaedic Surgeon
Dr Susan Alexander is the current President of the Independent Doctors Federation and a specialist shoulder surgeon with over 20 years’ experience treating conditions including fractures, dislocations, frozen shoulder, rotator cuff tears and arthritis. She prioritises non-surgical treatment where possible and provides personalised, patient-centred care, ensuring patients understand their options throughout treatment. Trained in London, she completed advanced shoulder fellowships in Edinburgh and at the Royal National Orthopaedic Hospital. Dr Alexander holds a PhD in Molecular Biology and an MSc in Orthopaedic Biomechanics. She is also the Founder of The Funky Professor, a popular online anatomy education platform.

General Practitioner
Dr. Ajay Bagga is a Senior General Practice Leader at Nuffield Health with a dedication to staying at the forefront of medical advancements. His goals and interests include championing patient-centered care and striving for all-round clinical excellence. His diverse experience spans traditional practice, CQC work, forensic medicine, and corporate healthcare. As part of his role, he is responsible for empowering patients through collaboration and empathetic understanding.